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Privacy Policy

Scope: Word Search Puzzle （Sopa Letras） Mobile Application & Website

At EfigeniaStudios, we recognize that privacy is important. This Privacy Policy outlines the types of personal information we receive and collect when you use our official website (the “Website”) and our mobile application “Word Search Puzzle” (Sopa Letras) (the “Application”), as well as some of the steps we take to safeguard information.

Summary: We collect minimal data for website analytics (Google Analytics 4), cookie consent management, and mobile application functionality (saving game progress, analytics, and displaying ads). We use third-party services like Google Analytics, Google Play, Firebase, and AdMob. You can request your data to be deleted at any time.

1. Information Collection

We collect information to provide better services to all our users. The types of information we collect include:

A. Website Information (Landing Page)

Our Website is designed to be purely representational and informative. We do not host user accounts, contact forms, or comments. The information collected on the Website is limited to:

  • Google Analytics 4 (GA4): We use GA4 to collect anonymous, aggregated traffic statistics (such as page views, time spent on the page, general location based on IP, and referral sites). This helps us understand how visitors find and interact with our web presentation. No personally identifiable information (PII) is collected by Google Analytics on our Website.
  • Essential Cookies: The Website uses small text files (cookies) to save user preferences, such as remembering your choice on our Cookie Consent Banner. You can disable cookies at any time via your browser settings.

B. Application Personal Information

When you create an account to use features in the Application, such as saving progress or playing in the “Online 1v1” mode, we collect:

  • Name or Username: Chosen by you or provided by your Google Account to identify your user profile.
  • Email address: Provided during registration or Google Sign-In for account authentication and communication.
  • User IDs: Unique identifiers provided by Firebase Authentication and our backend servers to link your account to your game progress, Elo ratings, and match history.

C. Application Device and Technical Information

We automatically collect certain information when you access the Application:

  • Unique Device Identifiers: Advertising IDs (like Google Advertising ID / IDFA) used for ad delivery, capping, and analytics.
  • Push Notification Tokens: Firebase Cloud Messaging (FCM) tokens to deliver game updates, challenges, and push notifications (subject to your device settings and permissions).
  • Usage Data: How you interact with the game (e.g., session duration, levels completed, puzzles solved, and selected user properties).
  • Device Details: Device model, operating system version, system language settings, and connection status.

D. Payments and In-App Purchases

We offer paid features in the Application (such as removing advertisements). All financial transactions are processed securely and exclusively through the official app stores:

  • Third-Party Payment Processors: Transactions are handled by Google Play Store Billing (for Android) and Apple App Store Billing (for iOS).
  • No Collection of Payment Data: We do not collect, process, or store credit card numbers, billing addresses, or other financial details. We only receive confirmation/receipt tokens from the app stores to verify purchase status and unlock premium benefits.

2. How We Use Information

We use the collected data for the following purposes:

Security & Diagnostics: To detect and fix app crashes (via Firebase Crashlytics) and prevent fraudulent activity.

App Functionality: To sync game progress across devices, manage your online profile, and run matchmaking for the Online 1v1 mode.

Analytics: To understand how users interact with our Website (using GA4) and our Application (using Firebase Analytics), track active user properties, and improve the overall gameplay and web experience.

Communications: To send you relevant push notifications or in-app alerts (e.g., daily challenge streaks or updates) based on your preferences.

Advertising: To display and personalize advertisements within the Application via AdMob and its mediation partners.

3. Third-Party Services

We use third-party services that may collect information used to identify you. You can review their privacy policies below:

Google Play Services

Provides core app infrastructure and distribution.Privacy Policy

AdMob (Google)

Used to serve tailored advertisements in the Application.Privacy Policy

Firebase

Includes Analytics, Crashlytics, and Authentication for the Application.Privacy Policy

Google Analytics

Used to analyze visitor traffic and behavior on our Website.Privacy Policy

Unity Ads

Used to serve mediated advertisements within the Application.Privacy Policy

Google Play & App Store Billing

Processes secure payments for in-app purchases.Google Privacy | Apple Privacy

Account & Data Deletion

We provide two primary methods for users who have created an account (via Google Sign-In for Online 1v1 play) to request the deletion of their data:

  • In-App Deletion: You can permanently delete your account and all associated data (progress, match history, and profile) directly within the Application by navigating to Settings > Delete Account. This action is instantaneous and irreversible.
  • Manual Request: You may also contact us via email at [email protected]. We will process your deletion request within 30 days of verification.

Important: Deleting your account will remove your ability to recover game progress on other devices and will delete your standing in any online leaderboards.

5. Children’s Privacy

Our Website and Application are intended for a general audience. We do not knowingly collect personal information from children under 13 years of age. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

6. International Privacy Rights

European Users (GDPR / UK GDPR)

If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, you have specific rights under the General Data Protection Regulation (GDPR) and UK data protection laws. Our legal bases for processing your data include:

  • Consent: For displaying personalized advertisements (managed through our Consent Management Platform) in the Application, collecting usage analytics, and utilizing cookies on the Website. You can withdraw your consent at any time via the in-app settings (for the Application) or your browser/cookie consent banner settings (for the Website).
  • Contractual Performance: To establish and maintain your online account, synchronize game progress, and manage the Online 1v1 matchmaking system.
  • Legitimate Interests: To detect and prevent fraud, optimize game performance, troubleshoot crash logs (via Firebase Crashlytics), and enhance security.

Your rights include the right to access, rectify, or erase your personal data, restrict or object to its processing, and request data portability. If you wish to exercise any of these rights, please contact us or use the account deletion tool in the app settings.

California Consumers (CCPA / CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information:

  • Right to Know & Access: The right to request information about the categories and specific pieces of personal data we have collected, used, or shared.
  • Right to Delete: The right to request the deletion of your personal information collected by the Application (subject to certain exceptions).
  • Right to Opt-Out of Sale or Sharing: We do not sell your personal information for monetary compensation. However, sharing online identifiers (such as Advertising IDs) with advertising networks like AdMob and Unity Ads for personalized advertising is considered “sharing” or “selling” under California law. You can opt out of personalized ads by configuring your device settings (e.g., enabling “Limit Ad Tracking” or “Opt out of Ads Personalization”) or using the privacy controls in the app settings. You can opt out of web analytics cookies via the Website’s cookie consent controls or your browser settings.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: [email protected]

Developer: EfigeniaStudios